DonBiz Hosting specializes in server management and monitoring for cPanel/WHM servers or VPS systems with the Redhat or CentOS operating systems. The mission at DonBiz is simple: Provide the best service possible to our customers at a fair price that even a small start-up business can afford. We feel that even the smallest business is entitled to affordable server management services at a price that they can afford. Unlike most server management companies, the professional staff at DonBiz Hosting will not make you sacrifice quality of service for a lower price!
| Services & Features |
Bronze |
Silver |
Gold |
| 24/7/365 Systems Administrator Availability You can count on our staff to be here 24/7/365. |
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| 24/7/365 Server Monitoring & Response We will monitor your server and fix any issues. |
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| 24/7/365 Live Chat Support Access Receive basic support assistance via live chat. |
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| 24/7/365 Telephone Support Access Receive basic support assistance via telephone. |
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| Maximum Response Time Guarantee Maximum initial response time for new tickets. |
4 Hours |
2 Hours |
1 Hour |
| Maximum Resolution Time Guarantee Maximum initial resolution time for new tickets. |
24 Hours |
24 Hours |
12 Hours |
| 100% U.S. Based Staff Members All United States staff with no outsourcing - ever. |
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| Direct Customer-Staff Interaction We personally recruit & train all new staff. |
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| Unlimited Support Tickets & Admin Time No limit on admin time or support tickets. |
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| cPanel / WHM Issue Resolution Resolution of issues with your cPanel server. |
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| Supported 3rd Party Software Issues Support for issues with Fantastico, RVSkin, and other supported software. |
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| Proactive Server Setup, Security & Optimization Comprehensive security procedure upon signup. |
Upon Request |
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| Proactive Server Security Updates Automatic server security updates as needed. |
Upon Request |
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| Proactive Server Software Updates Automatic server software updates as needed. |
Upon Request |
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| Custom PHP / Apache Module Installation Installation of standard PHP or Apache modules. |
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| Hacked Server Investigation & Recovery We will locate the source of the hack and re-secure your server. |
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| Server Backup Restoration We will restore your backups from an off-site backup solution. |
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| Pricing & Signup Details |
Bronze |
Silver |
Gold |
| Monthly Price |
$29.95 |
$49.95 |
$69.95 |
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